This Privacy Policy Applies to all services on the rbejee platform. We respect your personal data and have implemented the highest technical measures to keep it secure.
Introduction & Scope
rbejee believes that every user's privacy is a fundamental right. This Privacy Policy This document explains how we collect, store, process, and protect your personal data.
By visiting https://rbejee.app, creating an account, or using any of our services, you agree to this Privacy Policy. If you do not agree with this policy, please do not use our services.
Who This Policy Applies To
- rbejeeAll members registered with.
- Any visitor to the website.
- Via Mobile App or Third Parties rbejee Users of the service.
- Anyone who contacts Customer Support.
This Privacy Policy May be updated from time to time. For significant changes, you will be notified at your registered email address and the "Last Updated" date at the top of the page will be revised.
rbejee We believe users in Bangladesh have the right to understand a privacy policy in plain language. That's why we've written this document to be clear and straightforward — no legal jargon.
What Information We Collect
rbejee Only collects information that is necessary to operate and improve our services. We never collect data beyond what is needed.
Information Provided Directly by You
Information you provide directly when registering or using our services:
| Data Type | Purpose | Mandatory |
|---|---|---|
| Full Name | Account Verification & Identity Confirmation | Yes |
| Email Address | Communications & Security Notifications | Yes |
| Mobile Number | OTP Verification & Fast Support | Yes |
| Date of Birth | Age Verification (18+) | Yes |
| Address | KYC & Fraud Prevention | Yes |
| National ID / Passport | Identity Verification & Legal Compliance | Where applicable |
| Payment Details (bKash / Nagad Number) | Secure Financial Transactions | Yes |
Automatically Collected Information
Information collected automatically while you use the site:
- IP Address: For security and fraud prevention purposes.
- Device Information: Browser, operating system, screen resolution.
- Usage History: Page visits, session duration, click patterns.
- Transaction History: All deposit, withdrawal, and betting records.
- Location Data: Only if you grant permission for app usage.
rbejee Never collects or stores your full bank card number, CVV, or PIN. All payments are processed through secure third-party payment gateways.
How We Use Your Information
rbejee Your information is used solely for the purposes listed below. It will never be used for any other purpose without your consent.
Core Purposes
- Account Management: Account registration, login security, and profile updates.
- Financial Transactions: Secure deposit and withdrawal processing.
- KYC Verification: Matching data with regulatory authorities to verify identity and age.
- Support Services: Resolving your issues quickly and effectively.
- Fraud Prevention: Detecting and blocking suspicious activity.
- Legal Compliance: Complying with applicable laws and regulatory requirements.
- Promotions: Sending you relevant offers based on your preferences (with the option to opt out).
- Service Improvement: Analyzing user experience to improve the platform.
If you no longer wish to receive promotional emails or SMS, click "Unsubscribe" at the bottom of any message, or support@rbejee.app-. We will take action within 72 hours.
Data Protection Measures
rbejee Uses industry-leading technology to protect your data. Our security infrastructure is continuously upgraded and audited.
Technical Security
- 256-bit SSL/TLS Encryption: Maximum encryption applied to all data transfers.
- AES-256 Storage Encryption: All sensitive data stored in our databases is encrypted.
- Firewall & DDoS Protection: Protecting the platform from cyberattacks.
- Two-Factor Authentication (2FA): An additional layer of security for your account.
- Real-Time Monitoring: 24/7 monitoring for suspicious activity.
- Regular Penetration Testing: Audited by third-party security experts.
Organisational Safeguards
- Only authorized staff can access user data.
- Staff receive regular privacy and security training.
- In the event of a data breach, affected users will be notified within 72 hours.
Use a strong password, keep 2FA enabled, and never share your password with anyone. On public Wi-Fi, rbejeeavoid logging in to.
Cookies & Tracking Technologies
rbejee The website uses cookies and similar technologies to enhance your browsing experience and help us analyze site performance.
Cookie Type
| Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions, security tokens | Deleted at end of session |
| Performance Cookies | Site usage statistics, load time measurement | 30 Days |
| Functionality Cookies | Remembering language preferences and UI settings | 1 Year |
| Analytics Cookies | User Behaviour Analysis | 6 Months |
Cookie Controls
You can disable cookies through your browser settings. Please note that turning off essential cookies may affect certain features of the site. Instructions for managing cookies in Chrome, Firefox, and Safari can be found on each browser's help page.
Your Privacy Rights
rbejeeEvery member of has clearly defined rights over their own data. These rights are upheld in accordance with GDPR and international data protection standards.
Right to Access Your Data
You have the right to know what information we hold about you.
Right to Rectification
You can update or correct any inaccurate or outdated information.
Right to Erasure
You may request deletion of your data under certain conditions.
Right to Restrict Processing
You may request that we restrict the use of your data for specific purposes.
Right to Data Portability
You can download your data in a machine-readable format.
Right to Object
You may object to the processing of your data in certain circumstances.
To exercise these rights support@rbejee.app-. We will respond within 30 days. In some cases, identity verification may be required.
Data Retention Period
rbejee Your data is not kept longer than necessary. Retention periods are determined based on legal obligations and business requirements.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Compliance & Dispute Resolution |
| Financial Transaction Records | 7 Years | Anti-Money Laundering Policy |
| KYC Documents | 5 Years | Regulatory Compliance |
| Support Conversations | 3 Years | Service Improvement |
| Cookies & Log Data | Up to 1 year | Security Analysis |
| Marketing Preferences | Until Opt-Out | Remembering Your Preferences |
Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.
If you close your account, all active marketing communications will stop immediately. However, certain data may be retained for the periods stated above for legal compliance purposes.
Contact & Complaints
For any privacy-related questions, requests, or complaints, please reach out to our dedicated Privacy Team.
Contact Channels
- Email: support@rbejee.app (General inquiries & complaints)
- Live Chat: 24/7 Bangla-speaking support on the website
- Response Time: General requests — 48 hours; Privacy requests — 30 days
If you believe we have violated your Privacy Policy rights, please contact us directly first. If the matter is not resolved, you may file a complaint with the relevant regulatory authority.